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Frequently Asked Questions (FAQs)

Frequently Asked Questions

A compilation of past client questions

The following is a comprehensive list of answers to the most common questions Six Side Entertainment has been asked by clients. If your question is not listed below or if you wish to have something clarified further, do not hesitate to contact us.

When was Six Side Entertainment established?

Six Side Entertainment (SSE) operated as Sound Art DJ since August 2010. SSE underwent a re-branding strategy in the summer of 2016 to cater to a larger audience. The SSE team now incorporates Six Side Photography, formerly known as GM Photography, established in May 2012.

Six Side Entertainment is still the same great leader in the Greater Toronto Area and Waterloo Region corporate and wedding entertainment scene. Check out the about page for more information.

How do I book Six Side Entertainment for my event?

1. Learn more about who we are.

2. Take a look at our DJ and photography packages.

3.Request a quote

4.Six Side Entertainment will contact you within 2 business days with your formal quote, any questions, and next steps.

Not ready for a quote yet? Feel free to contact us; we promise not to bite!

How far in advance should I book Six Side Entertainment?

Availability can fill up quickly, so we recommend booking as soon as possible. The more time we have to prepare, the better we can work towards making your special day awesome!

We understand that last minute things happen, and you may not always be able to book months in advance. In consideration, SSE must be book at least one week prior to your event. Please also note that there is a fixed window of five (5) business days where you date and availability will be held. After this period, availability must be requested again. Receiving a quotation by email from SSE does not guarantee availability for the event until a 50% deposit is paid to Six Side Entertainment Inc. alongside a full, contractual agreement provided by your Six Side representative.

I booked Six Side Entertainment for "X" hours. Can you stay for an extra hour?

Case by case, but for the most part, we sure can! We just need to charge you an additional $75.00 CAD for each half hour of extra time, as further outlined in your contract, payable by cash, cheque, or eTransfer immediately after completion of the Event.

I received the quote. Does this mean that I have booked and secured Six Side Entertainment for my event?

Unfortunately not. A quote is valid for five (5) business days from the Quotation Date. This means that you have 10 days to give us the go ahead to send you a formal contract. You will then have ten (10) days from the Contract Date to: (1) sign; and (2) submit a 50% deposit to Six Side Entertainment Inc. by cash, cheque, or eTransfer. Once SSE receives the signed contract and deposit, you’re booked!

Do you need a deposit from me?

Yes. We take a 50% non-refundable deposit of the total invoice amount to secure a personalized SSE Team for your event. Please see your contract or contact us for more details.

Our event takes place at two different venues. Can you perform or take pictures at both venues?

Totally as long as the events are on the same day! Just let us know as far enough in advance as possible, preferably when you are requesting a quote and definitely before you sign the contract. There may be a double set-up fee of $150.00+ CAD charged depending on the exact intricacies of the setup. Please see your contract or contact us for more details.

What will my Six Side Entertainment Team wear on the my special day(s)?

One of our core values is professionalism, and so the entire SSE Team understands how important your event is to you. We usually try to match our attire to your event or to suit your request, whether it is formal, professional, traditional, South Asian, or casual. Please let us know your preference when booking.

We’ll happily try out new outfits if you want to provide them too. We are in contact with Formal Wear Rental companies for men and can provide you with discounts on any formal rentals you need for your groom, groomsmen, males on your Six Side Team, and any other men involved in the event that you would like to dress.

Do you have to post your signage?

Aside from some business cards and any stickers or branding on our equipment and accessories, nope! Just let us know your preference when booking.

Will my DJ play licensed and legal music?

Yes! Six Side Entertainment’s DJs play music only from original CDs and from online record pool distributers including:

  • Zip DJ – an online music pool with millions of songs and artists, all licensed directly by the respective record labels
  • Promo Only – an AVLA licensed music distribution company
  • DJ City – a digital record pool for professional DJs
  • What are your terms of payment?

    Payments can be made either by cash, cheque, or eTransfer. Credit card payments are subject to a 3% fee overtop the total invoice amount. A 50% deposit of the total invoice amount is due within five (5) business days of signing your contract. The remaining 50% is due ten (10) days before your event date. Please refer to your contract for more information or contact us and we’ll explain this all further.

    What is your cancellation policy?

    Essentially, once a contract is signed, it cannot be cancelled without written consent by both you, the Client, and us, Six Side Entertainment. If an event is cancelled, the non-refundable booking fee of 50% will not be returned. However, we get emergencies happen and things come up; we are here to help you and make things work out. Should an event have to be rescheduled, depending on availability, we will apply your previous deposit to your new contract.

    Please refer to your contract for more information or give us a holla and we can explain the policy to you in further detail.

    What time will my Six Side Entertainment Team arrive and setup at the venue.

    Six Side Entertainment will be at the venue a minimum of 30 minutes to and up to 4 hours before the event Start Time depending on the intricacy of your specific event setup. This time will be used to setup equipment in a clean, safe, and professional manner and to complete all necessary inspections. Don’t worry, set-up and take-down time is on the house and it’s included in every package. Please refer to your contract for more information or contact us and we’ll explain this all further.

    Can I meet with the Six Side Entertainment Team in person?

    For sure! We understand how daunting of a task it can be to determine what package really suits your needs best, what kind of information might be needed for an accurate custom quote, and most importantly in knowing that you can work well with your entertainer(s). We are happy to help so please visit our contact us page, give us a call at +1 (647) 932-9925 or an email with the subject line “Client Meeting,” your approximate location or where you’re comfortable travelling to, and some times of availability.